Frequently Asked Questions
Everything you need to know about our services.
ViralPlug is a social media growth service designed specifically for artists, musicians, and content creators. We help you grow your following, engagement, and visibility on Instagram, TikTok, YouTube, and Spotify.
Yes. We never ask for your password or login credentials. All we need is your profile URL or content link. Our methods are designed to be safe and compliant with platform guidelines.
Most orders begin processing within minutes. Likes and views are typically delivered within hours. Followers and subscribers may take 1-7 days depending on the package size. Each service listing shows the estimated delivery time.
Absolutely not. We will never ask for your password or any account credentials. All we need is the URL to your profile, post, video, or track.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through Stripe, as well as PayPal. All transactions are encrypted and secure.
If we are unable to deliver your order, you will receive a full refund. For partially completed orders, you'll be refunded the proportional amount for the undelivered portion. Contact our support team for assistance.
We provide high-quality engagement from active accounts. While every service is different, we prioritize quality and authentic-looking engagement that helps boost your visibility and reach.
After placing your order, you'll receive an order confirmation email. You can also create an account and track all your orders from your dashboard. Each order shows real-time status updates.
Yes! You can order multiple services at once. Add as many items to your cart as you'd like and checkout in a single transaction.
Our Growth and Pro packages already offer significant savings compared to the Starter tier. For very large custom orders, contact our support team to discuss pricing.
If your order hasn't started within the estimated timeframe, please contact our support team. We'll investigate immediately and either resolve the issue or provide a full refund.
No, you can checkout as a guest using just your email address. However, creating a free account lets you track orders, reorder services quickly, and view your order history.